Welcome to the Office of Continuous Improvement Request Center!
The Office of Continuous Improvement (UFS-OCI) team partners with campus by providing assistance and resolving issues relating to system performance, coordinated information resources, and business processes for transactions falling under the University Financial Services (UFS) umbrella.
- Step by Step Training Materials
- Resources and Tools
- Frequently Asked Questions
if you need assistance with one of the following:
- Production & Maintenance Support
- System Enhancement Requests
- Improvement Projects
Before Submitting a Service Request Form:
Please be ready to provide as much detail as possible, including:
- A short description of the issue or request
- Electronic versions of supporting documents, examples or screen shots
What happens next: Requests are automatically logged for review and prioritization. Once the status of the request has been determined, UFS-OCI will send an email notification and provide a Tracking Number.
Click the Service Request Tracker button to access the updated list of projects in progress. Use Service Request Tracking Number to find up-to-date information, including project status and other details.