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Office of Continuous Improvement

Office of Continuous ImprovementThe Office of Continuous Improvement (OCI) team partners with campus by providing assistance and resolving issues relating to system performance, coordinated information resources, and business processes for transactions falling under the University Financial Services (UFS) umbrella.


The UFS – Office of Continuous Improvement (UFS-OCI) is now known simply as the Office of Continuous Improvement (OCI). In the spirit of continuous improvement we are streamlining our name to be less cumbersome.

Please note our new email address:, effective June 11, 2019.

Our old email address will be forwarded to the new address for a period of time, but we encourage you to update to the new address as soon as possible.

Also, please check and update any bookmarks you may have to OCI sites.

The office will continue to operate in the same structure, offering production support and maintenance activities, business process improvement, project planning and implementation, training, and system enhancement requests. Office location and phone numbers remain the same.