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Direct Deposit FAQs

    General Questions

  1. What is direct deposit?
  2. What are the benefits of having direct deposit?
  3. What are the benefits of direct deposit for the University?
  4. How do I sign up for direct deposit?
  5. Which routing number do I use for direct deposit?
  6. How can I change/add my bank information?
  7. Can my direct deposit be split between different banks and/or accounts?           
  8. Do I have to sign up for direct deposit each semester?
  9. Have I already setup direct deposit?
  10. Can I set it up my direct deposit in the Payment & Disbursement/Account Maintenance office or by phone?
  11. What do I do if I close an account or I need to change the direct deposit to a different account?
  12. How much am I getting refunded? Will it be as a check or direct deposit?
  13. I have been refunded through a check, where was it mailed and when will I get the check?
  14. my.BoiseState shows my account has been refunded, when will my refund show up in my checking or savings account?
  15. What happens if my direct deposit is rejected due to an invalid or wrong account number?
  16. Why was my refund not deposited into my checking or savings account?
  17. Who do I contact with more questions?